Frequently Asked Questions
Frequently Asked Questions
Shipping
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $75 within the US.
How long does shipping take?
Standard shipping takes 5–7 business days. Express options are available at checkout.
Do you ship internationally?
We currently ship within the United States only. International shipping is coming soon!
Returns
What is your return policy?
We offer a 30-day hassle-free return window. Items must be unused and in their original packaging. To start a return, email us at flasheight@outlook.com.
Products
Are your seeds organic?
Yes — all seeds in the Flash Eight collection are certified organic and non-GMO.
Orders & Support
How do I track my order?
Once your order ships, you’ll receive a tracking email at the address you used to check out.
How do I contact customer support?
You can reach us at flasheight@outlook.com or call us at +1 (929) 587-3905, Monday–Friday 9am–5pm EST.